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How do I check the status of transcripts sent to UMGC?

To check your transcript status:

  1. Navigate to your .
  2. Select Academic History
  3. Click on
  4. View transcripts in the table

Important: You can only see if a transcript was received. To view the actual transcript, contact the sending institution.

Delivery Times:

  • Mail or parcel service: ~10 business days to arrive; ~3 business days to process
  • Electronic transcripts: Received within 2 business days; ~3 business days to process
  • Some transcripts, especially international, may take longer.

Transcript Status Definitions:

  • Received: Transcript was received on the displayed date
  • Desired: Transcript has not been received yet
  • Multiple received rows may appear for a single transcript due to processing

If your transcript isn't received within the expected timeframe, check with the sending institution to confirm when it was sent.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday鈥揊riday, 8 a.m.鈥�10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

颁补濒濒听855-655-8682聽for student services (Monday鈥揊riday, 8 a.m.-8 p.m. ET).

颁补濒濒听888-360-8682聽for technical support (24/7).

By Email

Email the support team or submit documents using the聽UMGC Help Center.