Help and Knowledge Base

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How can I find my UMGC username or email address?

After completing your application, you should have received your username and email address. If you can't find it or misplaced it, don't worry!

  • If you know your username: Add @student.umgc.edu to create your email. (Example: hsolo2@student.umgc.edu)
  • Your student email account will likely be available seven days before your class start date. Please refer to the information sent to the email address you used when enrolling in classes.

Ways to Contact Support for More Assistance

By Chat

Live chat support is available
Monday鈥揊riday, 8 a.m.鈥�10 p.m. ET.

The UMGC Help Bot is available for FAQs 24/7.

By Phone

颁补濒濒听855-655-8682聽for student services (Monday鈥揊riday, 8 a.m.-8 p.m. ET).

颁补濒濒听888-360-8682聽for technical support (24/7).

By Email

Email the support team or submit documents using the聽UMGC Help Center.