Contact Support
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By Chat
Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.
The UMGC Help Bot is available for FAQs 24/7.
By Phone
Student Services
(Monday–Friday, 8 a.m.-8 p.m. ET)
855-655-8682
Technical Support (24/7)
888-360-8682
By Email
Email the support team or submit documents using the UMGC Help Center.
Get answers to common technical support questions.
UMGC offers a variety of technical support options for students. Check the frequently asked questions or browse the knowledge articles below. Can't find what you need? Call or chat with a support agent 24 hours a day, seven days a week.
Find out more about our online classroom experience.
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Manage Your Password
Go to  anytime to reset or recover your password. Tip: Establish answers to your challenge questions that you can easily remember so you can quickly recover your password should you forget it later.